How it works
From first conversation to clear next steps
Our process is designed to be simple, private and respectful of your time.
- 1
Start a conversation
Chat with our assistant to share what you're facing — no commitment required.
- 2
Tell us about your situation
Answer a few simple questions about your needs, income and household.
- 3
Complete your application
Create a secure account and complete a guided, step-by-step application.
- 4
Our team reviews your submission
A member of our team reviews your information and may request documents.
- 5
Receive a decision and next steps
We share an eligibility decision and clearly explain any options available.